The Florida Connect Program is a digital access initiative by the Figgers Foundation that provides eligible participants with tablets and connectivity to help bridge the digital divide.

Eligibility requirements are based on the criteria outlined in the program application and may include income guidelines or qualifying program participation.

Eligible participants will receive a tablet device equipped with connectivity to support digital access.

Devices and connectivity are provided through a program lease period of up to three years.

Applications are completed online through the Florida Connect application portal.

Participants can contact the Figgers Foundation Customer Care team for troubleshooting assistance or device support.

Yes. Tablets issued to minors comply with CIPA filtering requirements. Parents or guardians may also apply additional parental controls during setup.

All devices are tracked through the Figgers Foundation asset management system and can be remotely locked if necessary.

A designated school representative, parent, guardian, or caseworker may pick up devices on behalf of students when necessary. Students who are 18 years old at time of pickup, or senior citizens may pick up themselves.

Each tablet includes up to three years of 5G cellular data service. Connectivity may vary depending on local network coverage.

Connectivity concerns may be reviewed on a case-by-case basis.

The Figgers Foundation provides device care and responsible use guidelines to ensure devices remain functional and safe throughout the program.

No. Each approved participant may receive one device through the program.

Participants may continue using their device if they move, provided they remain within the program service area and comply with program guidelines.

Participants should report lost or stolen devices to the Figgers Foundation Customer Care team. Each case will be reviewed individually through the program’s asset management system.

Devices remain part of the Florida Connect Program during the lease period. Participants may receive guidance regarding device retention after the program ends.

Yes. Devices may be used for educational, informational, and general personal use provided they are used responsibly.

No. Schools do not monitor individual devices. However, devices issued to minors comply with federal internet safety standards.

District representatives may contact the Figgers Foundation program team for assistance.

No. Each tablet includes cellular connectivity so participants can access the internet without needing home broadband.

The program expects to serve approximately 12,000 to 15,000 participants during the enrollment period.

Details regarding device ownership or continued service after the program period will be communicated to participants at a later time.

If a participant passes away or becomes unable to use the device, the family or guardian should notify the Figgers Foundation Customer Care team for guidance on next steps.